Disney Reopening -A Message from Josh D’Amaro, Chairman, Disney Parks, Experiences & Products

Below is an open letter from Josh D’Amaro, Chairman of Disney Parks, Experiences & Products. When I read his words, it brings a resounding sense of hope. Hope, that once we return to the magic, we won’t be left unfulfilled. I will be at The Villa’s at Disney’s Grand Floridian Resort and Spa from June 22, 2020 [Disney Vacation Club Resort opening day] through June 27, 2020. My family and I will report live and often from the Grand Floridian throughout our stay. You will see our first hand experience with mask-wearing children in the Florida heat. This will be our first time back to the Magic since the closures! I hope you can join us on social media. Follow us on Facebook and Instagram and be sure to join our Facebook Group today!

Disney's Grand Floridian Resort and Spa and Monorail
Disney’s Grand Floridian Resort and Spa and Monorail.

The magic is returning.

With the announcement of the proposed reopening dates for the Disneyland Resort, we are one more exciting step closer to reopening all of our Disney parks and experiences around the world.  Throughout the past few weeks, we have reopened Shanghai Disneyland, Disney Springs and several Disney stores, and set dates for both Walt Disney World and Disneyland Resorts, with more announcements coming soon.

We are purposefully taking baby steps during this very intentional phased approach.  As one of the first major theme parks to close our operations and the last to reopen, we have been deliberate about keeping the health and safety of our cast, guests and local communities top of mind. And as we look forward to bringing our cast members back to work, and welcoming you back as cherished guests – we know it will take all of us working together responsibly to recapture the magic.

We’re fortunate to be guided by a talented team of professionals who’ve helped us implement a variety of new health and safety measures reflecting the guidance of local health and government authorities. These are designed with both the cast and guests in mind for the unique environments of each of our parks, resorts and stores.

While certain aspects of your visit may change, I assure you the quality of our storytelling, magic of our experiences and the caliber of our cast members has not. We recognize the trust that you have in the Disney brand, and we will continue to earn your trust every day.  

My confidence comes in part from all of the hard work our teams have been doing behind the scenes in the past few months… as well as by the early successes we have seen at Shanghai Disneyland, the first of our theme parks to reopen. Guest satisfaction has been extremely high, and we will continue to make sure that as we bring back experiences, our attention to promoting your safety, maintaining your trust and providing unique ways for you to come together with family and friends to create new memories remains high as well.

Walt Disney once said that it takes people to make the dream a reality, and as we prepare ourselves to reopen his original park, I want you to know how eternally grateful I am for all of you who have made Disney parks, stores, hotels, cruise lines, guided tours and vacation properties part of your lives, as well as for the cast members, crew members, Imagineers, and employees who have brought them to life for the past 65 years.  

I know this has been a difficult year due to the impacts of COVID-19, but I can’t help but feel a great sense of hope and optimism. And like many of you, I look forward to hearing the laughter and seeing the joy of families making memories together… and I can’t wait to see you when the magic returns to all of our parks and resorts. 

Be well, 
Josh D’Amaro
Chairman, Disney Parks, Experiences & Products


How excited are you to return to the Magic?

Lisa Thompson

Lisa Thompson

Helping others realize Disney Magic is my dream. My agency team at Mouse Class Travel is the reason my dream is reality. I never want to see another family struggle to circumvent crowds or to accomplish wish list experiences. Disney is about developing lifelong memories with those you love. Supporting our clients with real-time visits to Disney parks and resorts bi-monthly, with family in tow, is how I and my team learn what works and what doesn't. We help you plan, then let Disney take your hand, to realize the vacation magic you've never known before.

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